Climatic Heating & Cooling Inc.- Caring For Your Comfort

Installation Feedback Form

THANK YOU for using Climatic, we appreciate your business. Since your satisfaction is the best measure of our success, please take a moment to complete this survey. I promise to personally review your responses in order to further improve the quality and value of the services we deliver.
Thank you in advance for your assistance.

Harold R. Kemp, President, Climatic Heating & Cooling, Inc.

Name:
Address Line 1:
Address Line 2:
City:
State:
Zip Code:
Date Installed:
Product:

	Yes	No
Did our Sales Representative explain the features of the products?
Did our Sales Representative explain the installation procedure to your satisfaction?
Did the installation schedule meet your requirements?
When our crew arrived, did they go over the installation process with you?
At the completion of the job, did our technician explain the systems operation to you?
Would you recommend Climatic to someone you know?

PLEASE CHECK ONE
Sales Staff	Excel	Good	Fair	Poor
Courtesy
Personal Appearance
Product Knowledge
Communication Skills
Professionalism
Follow-through
Presentation Materials
Overall Performance

Installation Crew	Excel	Good	Fair	Poor
Courtesy
Personal Appearance
Product/Job Knowledge
Communication Skills
Professionalism
Care of your Property
Appearance of Truck
Overall Performance

How many other companies did you contact before calling Climatic?

Which ones?

Why did you choose Climatic?

Would you be interested in any of our other products or services now, or in the future?
Service Agreement	Air Conditioner	Furnace
Duct Cleaning	Air Cleaner	Ultra Violet Light
Heat Pump	Humidifier	Programmable Thermostat

Do you know someone who might be interested in our products or would simply like some information?

Name:
Phone:
Name:
Phone:

May we use you as a reference?	Yes	No

Do you have any suggestions on how we may better serve you in the future?


Would you like to receive correspondence in the future via email?	Yes	No

Email Address: